Customer Service

Sales & Marketing Support Contacts:

Should there be any questions, comments or concerns please contact AIPSYS directly. For a quick and efficient reply to a request, please contact AIPSYS through the Help Desk System.

Product Returns or Exchanges:

  • If a software product needs to be exchanged, purchase the desired product and return the one not needed by using the return process.
  • To return any AIPSYS software product, follow the return process within 60 days of purchase to obtain a full refund.

Return Downloaded  Software:

We would like to process your return as quickly as possible. To help us do this, please follow the instructions below. We must have all the information to process your return and refund your purchase. All AIPSYS software products have a 60-day unconditional money back guarantee.

  • Destroy the software. If you have not already done so, destroy all copies of the downloaded software now
  • Write and sign a letter for refunding and send it to AIPSYS. please clarify the following fields in your letter: Order Number, product name,your company name, email-address and the detailed returned resons.